Who we are

We are Banabio S.A. and we grow and export bananas from Ecuador.
Our website address is: https://banabiosa.com.

Security

We at Banabio S.A. understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

What personal data we collect and why we collect it

We collect the next personal data: name, email address and technical data (cookies).

Personal data are created by your interactions with us and also generated from technical processes such us contact forms, cookies and analytics. Mainly we use information you send us or that you show at professional events, like your email address, to interact with you directly. For example, we may let you know about our company and product. And if you contact Banabiosa S.A., we’ll keep a record of your request in order to offer a better service.

Banabio S.A. uses your personal information for purposes of technical website administration, customer administration, product surveys and marketing only to the e

Personal data is only stored if volunteered by you, for example, as part of a request of information, a survey or in the execution of a contract.

Contact forms

We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access.

We keep contact form submissions for a certain period for customer service purposes.

Cookies

We use analytics to understand how our website is used used. For example, we analyze data about the visits to our site to do things like include new content or optimize the design of our website. When you visit our website that uses Google Analytics and Google customer may link information about your activity from our site with activity from other sites that use their ad services.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Who we share your data with

We do not share the information with other parties, although we do use some WordPress plugins on this website that may pass data, including personal information, to external servers to process, such as Akismet Anti-Spam or Jetpack by WordPress.com.

We only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.

Transfers of personal data to government institutions and authorities only take place within the framework of binding national legislation. Our employees are bound by us to maintain confidentiality.

How long we retain your data

We don’t set a particular time limit on storing information because we need it for future reference. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

What rights you have over your data

If you have contact us, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

If you contact us via website, the contact form submitter’s personal data, including their IP address, may be sent to the service provider. Thus, confirming the provider’s privacy policy is recommended. These features include:

Additional information

How we protect your data

Banabio SA uses technical and organizational security measures to protect your data against manipulation, loss, destruction and against access by unauthorized persons. Our security procedures are continually improved as new technology becomes available.

What data breach procedures we have in place

We do not collect any personal information unless you voluntarily provide it: your name, email address and phone number, and any other information you provide are held in strict confidence. We collect this information only so we can provide you information about our product or fulfill your requirements as a customer. Therefore we do not collect sensitive information.

Nevertheless in the case of a personal data breach, in Banabio we have a web controller who has been trained to notify it to the supervisory authority competent in accordance with Article 55 of the GDPR not later than 72 hours after having become aware of it (a personal data breach that are likely to result in a risk to the rights and freedoms of individuals). This data breach reports to the supervisory authority will contain, as a minimum, all of the information set out in Article 33(3) of the GDPR.

What third parties we receive data from

We do not receive data from third parties.
What automated decision making and/or profiling we do with user data
We will use your personal information for the purpose for which it is submitted, such as to reply to your emails, handle your complaints and business requests. We may also use your information for marketing or other purposes. We do not sell or rent your personal information to third parties.